The Patient Experience

Open Door Health Center

The Patient Experience

Open Door Health Center is a designated Minnesota Health Care Home. A certified Health Care Home is a primary care clinic that provides patient-centered, team-based care. This means that our care team is hard at work to meet all of your needs. We provide medical, dental, and behavioral health services. We also provide assistance with insurance enrollment and help with legal concerns.

Our care team includes doctors, nurse practitioners, nurses, therapists, behavioral health consultants, community health workers, a nurse care coordinator, and a dietitian.

When you come in for services as a patient, we will make sure that you are connected with all the resources you need to focus on your health. If you need assistance overcoming barriers to health and well-being, ask anyone on the Open Door team. We will get you the help you need.

Visit our Community Resources for more information.

Patient Stories

In order to protect patient privacy and confidentiality the photos below are not of an ODHC patient family.
*The name of these patients have been changed to protect their privacy.

Mr. C* is a gentleman with a progressive condition that impacts his mobility, and his ability to work. After losing his job, Mr. C moved back to MN to be closer to family. This caused relationship issues, frustration, and depression. Despite healthcare insurance, he was unable to find a clinic that could resolve his complex health needs. The ODHC care team worked together to relieve his muscle pain, weakness, and imbalance. Mr. C’s care coordinator referred him for individual and family therapy. His whole family now treats at ODHC: medical, dental, and behavioral health. They volunteer and refer others to Open Door. Mr. C believes that everyone deserves an affordable Health Care Home.

ODHC offers free dental treatment to children in 13 elementary schools in South Central Minnesota. Many of these rural school kids have significant barriers to traditional dental care. Hundreds of these children have never been to a dentist. The fluoride treatments and dental sealants provided are essential to oral health. Our outreach dental coordinator has treated many older children with extensive painful tooth decay. She feels strongly that this preventive care makes it easier for children to grow and learn. Basic oral care education and dental supplies are sent home with every child.

The school-based team treated 866 children in 2018

Amber* is a wonderful young woman that has treated at Open Door Health Center for many years. She first came to the behavioral health office as a young adult with autism. Amber was struggling to find direction in her life. Through cognitive behavioral therapy and individual counseling with a licensed therapist, she has been able to find smarter ways to cope with her depression and anxiety. Since then, she has been able to pursue a degree in mass media and to achieve success at her job. Amber feels the staff at ODHC are both patient and kind. They took the time to help her find her true self. (Which we think is awesome!)