FAQ's

(Frequently Asked Questions)

Question:   Is this a free clinic?

Answer:  

We ask all of our patients to pay something to help cover the cost of their visit.  We do invoice patients and offer payment plans to help them.  Unfortunately, we are not able to see our patients free of charge.



Question:   Are your providers all volunteers?

Answer:  

No. Our medical, dental and behavioral health providers and support staff are all paid employees of Open Door Health Center, and have achieved degrees and certifications required for the services they provide.

We do have volunteer workers on a regular basis, however. Each semester, ODHC hosts students from area colleges and universities, allowing students to learn more about our organization.

We also have several community members who volunteer to help with support functions, such as medication assistance, medical records, rooming patients and administrative tasks.



Question:   What languages are spoken at Open Door?

Answer:  

All of our staff speak English, and a large percentage of our staff also speak Spanish fluently.  We have limited ability to interpret Somali.  For all other languages that require interpreting, we encourage patients to bring an interpreter.  We have access to a phone interpreting service as well. 



Question:   I'd like to be seen on the mobile unit, who do I contact?

Answer:  

To become a patient at our mobile medical and dental clinics, please call us at 507.388.2120 to make an appointment. If you are calling from a landline, you may use our toll-free number 844.388.2120.



Question:   I'd like to find out more about the mobile program, who can I ask?

Answer:  

To learn more about our mobile health program, where it goes and how it is partnering with other organizations across southern Minnesota, please contact us at 507.344.5525 or click here.



Question:   How are you funded?

Answer:  

As a Federally Qualified Health Center and a Non-Profit Organization, we depend on several sources for our funding.  We do receive funding from the Health and Human Services branch of the Federal Government.  We also receive funds from private foundations, various organizations, local businesses and individual donors as well.  Primarily we obtain funding from these sources through grant writing, matching our program and patient needs to grant opportunities/  Patient visit revenue is also a way we receive funds to help cover our expenses. 



Question:   I'd like to fill out some of the forms before my visit, how can I do that?

Answer:  

Click here for some commonly used forms we collect at Open Door Health Center.



Question:   How do I find out more about employment opportunities?

Answer:  

Our staff is made of a variety of amazing people that bring diverse experiences and skills.  If you are interested in viewing our current career opportunities, click here.



Question:   Who are the ODHC Kids?

Answer:  

The ODHC Kids are fictional characters developed by Open Door Health Center: Dr. Odie (the Family Practice Physician), Dr. Flossie (the Dentist), and Callie (the Counselor) teach kids about healthy habits using stuffed animals and fun activities. 



Question:   Does Open Door Health Center Perform Abortions?

Answer:  

Open Door Health Center does not perform abortions, and never has done an abortion.



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