(Frequently Asked Questions)
Question: I don't have insurance, can you help me?
Yes, we can help you. For those who do not have insurance or have high deductible insurance, we offer a sliding fee discount scale based on several factors including income, household size and more.
Question: Are your providers all volunteers?
No. Our medical, dental and behavioral health providers and support staff are all paid employees of Open Door Health Center, and have achieved degrees and certifications required for the services they provide.
We do have volunteer workers on a regular basis, however. Each semester, ODHC hosts students from area colleges and universities, allowing students to learn more about our organization.
We also have several community members who volunteer to help with support functions, such as medication assistance, medical records, rooming patients and administrative tasks.
Question: What languages are spoken at Open Door?
All of our staff speak English, and a large percentage of our staff also speak Spanish fluently. We have limited ability to interpret Somali. For all other languages that require interpreting, we encourage patients to bring an interpreter. We have access to a phone interpreting service as well.
Question: I'd like to be seen on the mobile unit, who do I contact?
To become a patient at our mobile medical and dental clinics, please call us at 507.388.2120 to make an appointment. If you are calling from a landline, you may use our toll-free number 844.388.2120.
Question: I'd like to find out more about the mobile program, who can I ask?
Question: How are you funded?
As a Federally Qualified Health Center and a Non-Profit Organization, we depend on several sources for our funding. We do receive funding from the Health and Human Services branch of the Federal Government. We also receive funds from private foundations, various organizations, local businesses and individual donors as well. Primarily we obtain funding from these sources through grant writing, matching our program and patient needs to grant opportunities/ Patient visit revenue is also a way we receive funds to help cover our expenses.
Question: I'd like to fill out some of the forms before my visit, how can I do that?
Question: How do I find out more about employment opportunities?
Question: Who are the ODHC Kids?
The ODHC Kids are fictional characters developed by Open Door Health Center: Dr. Odie (the Family Practice Physician), Dr. Flossie (the Dentist), and Callie (the Counselor) teach kids about healthy habits using stuffed animals and fun activities.
Question: Does Open Door Health Center Perform Abortions?
Open Door Health Center does not perform abortions, and never has done an abortion.